Commercial Policy • B2B Subscriptions
Refund & Cancellation Policy
Commercial terms and conditions governing enterprise subscription cancellations, SLA service credits, and statutory warranties.
Commercial Subscription & Billing Terms
EuScope operates as a dedicated B2B enterprise software provider under the commercial laws of the European Union:
- Subscription Terms: Subscriptions are billed on monthly or annual terms as selected by the Customer. Subscriptions renew automatically unless cancelled before the end of the billing term.
- Subscription Cancellation: Customers may cancel recurring plans at any time directly through the billing console. Cancellations take effect at the conclusion of the prepaid billing period without penalty.
- SLA Availability Credits: In the event platform availability falls below our contractual 99.9% commitment, subscribers are entitled to financial subscription fee credits between 10% and 50% under our Audit-Defense SLA.
- Data Portability Guarantee: Following cancellation, Customers receive a 30-day export window to download all historical emission ledgers, audit logs, and XBRL disclosure archives.
- Billing Dispute Resolution & EU Consumer Rights: Although our services are tailored for commercial entities, European commercial disputes are subject to statutory mediation under German commercial law (HGB) and EU dispute resolution frameworks. Enterprise invoices are issued with verifiable VAT registration and transparent itemized calculation fees.
Legal Disclaimer: This commercial policy applies exclusively to enterprise business contracts. For questions regarding invoicing or corporate billing credits, contact our billing desk at billing@euscope.eu.
Statutory Compliance Framework & Authoritative Sources
EuScope carbon calculation algorithms, double materiality scoring, and digital XBRL taxonomies adhere strictly to official European Union legislation and recognized accounting standards:
Authored and verified by the EuScope Regulatory & Engineering Team, composed of certified European ESG compliance auditors, environmental data engineers, and XBRL taxonomy specialists.
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